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By Narelle Davidson

Many of the Club Managers I speak with tell me that the biggest problem with compliance is that:

“it’s really not that exciting…it’s boring”

True, when we are reading pages of legislation, lodging annual compliance reports or sitting through another training course.

Here are my TOP 3 reasons why compliance gets boring and why it needs our attention.

#1 Focusing on the little things and not the bigger picture

Think of compliance as:

  • Commitment to your team and business strategy
  • Implementing a stronger, better, more resilient business model
  • A measure of success
  • Continually improving.

That sounds a little more exciting than temperature checks,  incident registers and signatures on payouts?

#2 Compliance is not an income stream

Ask…what is the worst that can go wrong?  Really think about this, because it is where boring deserves attention.

“If you think compliance is expensive – try non compliance” Paul McNulty

#3 It’s not fun

There are other more exciting things that can be done and we would rather be doing.  When we only focus on what is interesting, the necessary becomes a burden, bogs us down, and hinders our full potential.  Inattentiveness to that which is mandatory creates exposure.  This is when compliance becomes reactive, time consuming and costly.

 

Now is the time to “focus on boring.”  Lindsay Tanner – AHGE Corporate Governance Symposium

 

About narelle-davidson
Narelle Davidson has been involved in the hospitality industry for 20 years and has experience working with clubs and hotels in New South Wales & Queensland. Narelle has progressed through varying roles from front line customer service, gaming promotion co-ordination, self-employment, hotel management, training, consulting and compliance. In most recent years, Narelle has focussed on compliance programs and solutions for hospitality venues. With practical understanding of both NSW & Queensland legislative requirements Narelle is able to rationalise and provide the expertise required to facilitate effective regulatory and operational compliance frameworks. Narelle is a current member of the Governance, Risk and Compliance Institute (GRCI).