IPSWICH JET AMLCTF1RAT01 – Unusual Matter Procedure

Systems and Controls for Unusual Matters

An unusual matter is an activity that is not consistent with normal customer behaviour, or activity.  Activity that appears unusual is not necessarily suspicious. Many customers will, for example, have an erratic pattern of transactions or account activity. The behaviour or activity may cause concern to an employee of Ipswich Jets.  Unusual activity may prompt further enquiry and enhanced customer due diligence procedures, which may, in turn, require Ipswich Jets to decide whether the activity is suspicious and therefore should be reported to AUSTRAC in an SMR.

Should any circumstances arise as being an event that represents an unusual matter, gaming staff are to follow the [JETS] PROCEDURE – UNUSUAL MATTER Level 1&2

The Club has developed the [JETS] PROCEDURE – UNUSUAL MATTER Level 1&2 to assist in establishing ‘reasonable grounds’ for suspicious matter reporting.

CLICK HERE TO READ A COPY OF  [JETS] PROCEDURE – UNUSUAL MATTER Level 1&2